Atlas CRM Blog

Improve the customer experience with JIRA Service Desk CRM

Atlas CRM helps you to easily collect the additional information needed to offer your customers the support they desire. The combination of Atlas CRM and JIRA Service Desk will not only improve the support your customers will receive, but also simplifies the work you put in managing the customer support. 

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Use JIRA and Confluence as the CRM system

To work effectively, the teams have to share the information. Manage your customer and sales inside JIRA and Confluence. Overcome the knowledge cap and share the information you have about your customers with all your teams.

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Private sales beta updates

We are currently working on the beta of the sales functionality in Atlas CRM. Today we released some significant improvements, which we would like to share with you.

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A roundup of the Atlassian Connect Week

Our goal was to write a HipChat integration for Atlas CRM. We have achieved much more than that! Here's what that means for Atlas CRM and you as a customer.

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Power up your search with JQL

Finding what you're looking for can be quite cumbersome in JIRA, especially across multiple projects and issues. The standard search functionality is sufficient for most cases where you know the title or the key of an issue. But what if you need more fine-grained control over the searches you make?

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Our first endeavor towards HipChat integration

At Atlas CRM we have a strong vision about integrating CRM within the Atlassian ecosystem. CRM functionality should be available right from within the products, for everybody in your company, not just sales or marketing. We have gone through great efforts to deeply integrate with JIRA and Confluence. Next on our list is HipChat!

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Connect Week in Austin and working together with Tony Kay

We are visiting Atlassian's Connect Week in Austin during July 24-28. In order to really learn what it takes to be a digital nomad we have invited Tony Kay to Austin for a couple of days.

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How to link JIRA issues to Confluence pages

How to link JIRA issues to Confluence pages? Jumping between the two can be a hassle. You probably want to have better a overview of your projects. Bring teams closer together so you can release any project you are working on faster and with full control over it.

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How to get started with a Customer Relationship Management system in five easy steps

A fully integrated use of Customer Relationship Management System can reduce churn, drive engagement, increase revenue, help you learn more about your customers, and even make them more successful. Sounds great, right? Not so fast. CRM system is not magic software which will benefit your organization without setting up and implementing a clear strategy. So what are the five steps you should take to have a painless start with CRM system?

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Atlas CRM pricing changes

Atlassian has changed their pricing for their Cloud products to per-user pricing. It also affects the Marketplace add-ons, Atlas CRM included.

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