Licensing

Atlas CRM is available for Atlassian's Jira and Confluence and is sold in the Atlassian Marketplace. Licensing for Atlas CRM is handled by Atlassian and can be managed in Jira, Confluence and your Atlassian account.

Invalid license

Throughout Atlas CRM we check if your license is still active. When Atlassian tells us there is an issue with your license, we display a message and indicate for what product the license is invalid (Jira or Confluence).

To verify your license in Jira:

  • Log in as an Administrator.
  • Navigate to Settings, Add-ons, Manage add-ons.
  • Look for Atlas CRM and expand the entry.

To verify your license in Confluence:

  • Log in as an Administrator.
  • Navigate to Settings, Manage add-ons.
  • Look for Atlas CRM and expand the entry.

Get support

If you need any help with your license, please open a support request in our Service Desk.