Customer information in support requests
When a new support request comes in, Atlas CRM will give you an overview of your customer's information, issues and previous support requests.
All information from the customer profile is available in a support request. Licensing information, support tiers, products used and anything else that you save in the customer profile.
Connect your teams
Is the work of another team influencing your customer? The customer profile will show related issues and support requests, to bring your teams together.